How do I set up ADDC electricity and water in Abu Dhabi?
I've just moved to Abu Dhabi and need to set up utilities. What's the process for connecting ADDC electricity and water, how long does it take, and what documents do I need?
1 Answer
10 May 2026
Setting up ADDC (Abu Dhabi Distribution Company) for electricity and water in Abu Dhabi is straightforward. Here's the complete process: Documents needed: Valid Emirates ID (and passport copy for expats), tenancy contract registered with Tawtheeq (Abu Dhabi's tenancy registration system — equivalent to Dubai's Ejari), and the property's ADDC account number (available from your landlord or the building management). How to apply: Online via the ADDC website or app, in person at an ADDC customer service centre, or through the Abu Dhabi government's TAMM platform which integrates multiple services. Security deposit: AED 1,000 for an apartment, AED 2,000 for a villa — refundable when you disconnect. Connection fee: AED 50–AED 100 depending on the service type. Timeline: Usually activated within 1–2 working days for standard residential connections. Important: unlike Dubai where DEWA handles both electricity and water, in parts of Abu Dhabi the water supply may be managed separately by the Abu Dhabi National Energy Company (TAQA) — confirm with your building management which entity supplies water to your specific property. Make sure your landlord disconnects their ADDC account before you apply to avoid inheriting an outstanding balance.
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